FREE DUBLIN DELIVERY (ends 30th September 2018)
FREE DUBLIN DELIVERY (ends 30th September 2018)
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FAQs

I live locally, is it possible to collect?

Yes, collection is possible for those that live locally, enter the word Collection as a discount code and the shipping rates will be deducted from the total amount.  Once your order is processed you will then be contacted to arrange collection. 

 

How much will shipping cost?

***For a limited time only free shipping to Dublin***

Shipping prices vary depending on location, size and weight of packages.  Below are general estimates for shipping.  For a more accurate shipping price place all items in your cart and the shipping costs will be calculated accordingly. 

REPUBLIC OF IRELAND & NORTHERN IRELAND
Unframed Prints An Post – Packet Post  from €4.50
Framed Prints Courier Service from €8.60

 

 GREAT BRITAIN
Unframed Prints An Post – Packet Post  from €6.00
Framed Prints An Post – Packet Post from €10.00 (Up to 1.5Kg)
Courier Service €19.95 (up to 5Kg)

 

 EUROPE
Unframed Prints  An Post – Packet Post   from €6.00
Framed Prints  An Post – Packet Post from €10.00 (Up to 1.5Kg)
An Post – Parcel Post  from €28.00

 

 REST OF THE WORLD
Unframed Prints An Post – Packet Post  from €6.00
Framed Prints    An Post – Packet Post from €10.00 (Up to 1.5Kg)
An Post – Parcel Post  from €28.00

 

How long will my order take to reach me?

Orders are prepared and dispatched very quickly, normally within 3 working days.  Postage and delivery times can vary, below is an estimate for each service, while orders generally arrive very quickly, unfortunately we have no control over this;

 Republic of Ireland Estimated delivery time  2-3 working days
Northern Ireland Estimated delivery time 2-3 working days
Great Britain Estimated delivery time  3-5 working days
Europe Estimated delivery time 3-10 working days
Rest of World Estimated delivery time  5-10 working days

        

I don’t want to purchase a frame, will I have difficulty finding a frame to fit?

No, artwork with mount measures 30cm x 40cm.  This is a very common size and Ikea Ireland have a number of different options in frames of this size to suit all tastes and budgets. 

 

I’ve changed my mind and want to return my order for a refund, what should I do?

To return your order please contact us within 14 days of receiving your order and post your order back within 28 days.  As soon as your order is received in its original resaleable condition a refund will be issued.  All return shipping costs are payable by the customer and you should obtain proof of postage.  Unfortunately, due to the nature of personalised orders these cannot be returned unless they are damaged or faulty on arrival.

 

My order has arrived and it is damaged / faulty or incorrect?

Should your order arrive damaged / faulty or incorrect, please contact us within 7 days of receiving the order and please send photos of the damage, including if applicable damage to packaging. Your order will then be refunded or replaced.  You may need to return the original order, but this will be discussed with you when you contact us.